Arizona towing law enforces good practices for tow truck businesses

There is a new Arizona towing law that will punish shady towing practices.

Drivers in Arizona have long complained about towing practices in the state. Among the complaints are that towing companies won’t accept cash, they charge ridiculous fees, they aren’t open at reasonable hours, they make it extremely difficult for insurance adjusters to do their jobs and examine cars after accidents, and they refuse to release cars. Basically, consumers hold that they aren’t being treated fairly and that towing businesses engage in shady business practices.

So, it’s not a terrible surprise that lawmakers in the state decided to do something about it.

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What tow truck drivers need to do if they’re involved in a car accident

It's important to be prepared for what to do if you're involved in an accident while driving your tow truck.

Though no one wants to imagine that they will ever be involved in an accident, someday one of your drivers may be in a wreck while driving a tow truck on the job. There’s a reason they’re called accidents – they can happen to anyone, no matter how experienced a truck driver they are. But the actions of a driver immediately following a crash can make a difference if it comes down to a lawsuit. That’s why it’s so important to train your drivers for what to do if they’re in a crash. The driver’s the one who’s on the scene, so they need to be prepared.

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How to keep your customers happy so your towing business can thrive

Keep towing customers happy

Reputation is crucial, especially when you work in the towing business. When you’re rescuing a driver who’s stranded on the side of the road, it’s really important to step up your game to give them the best towing experience possible. Happy clients are clients that will talk about your business to other people or post glowing reviews online…and that can go a long way in helping you grow your business. Don’t underestimate the importance of online reviews. But how can you ensure that your customers will walk away from the tow happy?

Well, we’ve got twelve tips for you.

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Why have tow truck insurance rates been going up?

Tow truck insurance rates are influenced by a few things.

If you’re in the towing game, you probably think you’re paying a lot for your tow truck insurance. And you’re right – chances are you’re paying quite a bit for your coverage. However, the recent increase in truck insurance rates isn’t because the carriers are out to get you, and it’s probably not a direct result of anything you did. There are many reasons for the increase, and the truth is that it’s not just towing businesses who have been noticing this trend. Rates for commercial auto insurance in many industries have been skyrocketing.


We’ll explain.

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