Vehicle camera guide for tow truck drivers

truck camera towing insurance

Vehicle cameras for tow trucks accommodate drivers in several ways by improving their field of vision, providing an additional level of security, and potentially decreasing tow truck insurance premiums. With many different types of vehicle cameras to choose from, drivers should take time to research the following cameras to decide which one best addresses their needs. Drivers may also save money by asking tow truck insurance agencies if they offer discounts on premiums that include the use of a vehicle camera.

Rearview Backup Cameras for Tow Trucks

Attached to the dashboard nearest to the steering wheel, backup cameras allow drivers to see what is behind them without turning around or craning their necks. Backup cameras significantly improve the amount of control drivers have over a tow truck by allowing them to see what’s in front of them and what’s behind them simultaneously. Even when towing a large vehicle that would normally block the view behind them, drivers using rearview backup cameras will have no difficulty seeing people or small objects at the rear of their truck. Some backup cameras provide images with grids overlaid to further enhance a driver’s ability to judge the locations of objects behind them. For tow truck drivers who do a lot of runs after dark, backup cameras with night vision capability illuminate darker areas with infrared LED light.

Dual-facing Dashboard Recording Cameras

Dashcams record what is happening outside and inside a tow truck while it is parked or in use. Tow truck drivers use recording cameras to capture real-time video of break-ins, accidents or unsafe driver behavior. This evidence is essential for proving insurance claims, accident liability and reasons for firing a reckless driver. Dashcam videos are also time/date-stamped to ensure fleet managers have the appropriate evidence they need when litigating a false claim.

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Hidden Cameras

Some tow truck drivers and tow truck fleet owners may benefit from installing hidden dash cams instead of visible dash cams. Circumstances warranting the use of hidden cameras include working in areas where crime is higher than normal, having difficulty in the past finding good drivers or adhering to insurance policy rules that determine the rates of policy payments.

Is It Complicated to Install Vehicle Cameras?

As long as you have the right tools, it’s not hard to install a rearview or dash camera. Most come with instructions and the hardware needed to complete installation (brackets, screws, wiring) but you’ll at least need a drill to make holes through which to mount camera brackets. Backup cameras can be mounted to license plates using a metal bar that sits atop a license plate. The alternative is replacing the license plate frame with one that accommodates the installation of a backup camera. Before purchasing a camera for your tow truck, read the specifications carefully to make sure it can be fitted to your truck’s dimensions and that it does what you want it to do.

Having tow trucks equipped with rearview and dash cameras can help reduce the risk of accidents while avoiding the expense of false claims and theft. Learn more about the benefits of vehicle cameras when it comes to tow truck insurance rates by contacting us today.

How to Navigate a Claim Dispute and Why You Need Cameras

why you need cameras to dispute insurance claims for tow truck accident

Claim disputes are a common issue. You may encounter disagreements over the price of repairs, the extent of damage, and your claim’s scope. Thus, it’s good for you to be informed when it comes to handling such claims if you have a tow truck service.

So, we created this guide for you on how to navigate a claim dispute and why you need cameras.

Problems of a Claim Dispute

Dealing with a claim on your tow truck insurance can bring various challenges to your daily routine. For instance, such issues often drag around for several weeks (or longer), which might mean you won’t have access to your truck during this time.

Plus, you may also fail to get the right compensation. Usually, that happens if you don’t get your facts right or use the right techniques to manage the tow truck insurance issue. You need to be well-informed as a driver so that you can handle such claims smoothly.

4 Tips for Managing Insurance Claims

There are a few key things you can do when you are facing a claim dispute. Below are the useful techniques you can use to navigate through such an issue to ensure you get back in business ASAP:

1. Get in Touch with Your Insurance Company

Usually, a representative or agent helps you to solve the claim. However, if they fail to help, get in touch with the managers of the insurers’ claims. Remember that your insurance company might have a support team where you can submit your complaints. Also, most companies have documents and policies online, which you can use to navigate the claim process.

2. Get Your Facts Right 

Send documents and even an email detailing why you are not satisfied with the claim. Remember to include all the useful information in the text. Plus, they might also need your contact information and claim number. You may need anything such as videos, witness statements, evidence of damage, and more to support the claim.

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3. Get an Arbitrator to Help 

An independent arbitrator with the skills and prowess to handle cases involving disputes can be an excellent recommendation. You can get referrals to arbitrators from an arbitration company such as the American Arbitration Society. However, remember that you may have to part with some fees for this service.

4. Consult your Attorney

You could also benefit from an attorney at this point. It’s always good to have the contacts of a competent attorney with you. Get in touch with the attorney, and explain the accident’s facts and the claim you want to post.

Why You Need Cameras

Installing cameras is important if you are a truck owner. The good thing is that there are many compact cameras, which are easy to install and have large storage capacities.

The key benefit of a camera is that it records your driving activity. In the event of an accident, you can share the video as part of your claims. More so, some insurance companies require that car owners install cameras in automobiles. It can be a good way to avoid claims and settle disputes based on facts.

In case you weren’t convinced to get cameras yet…

You never know when you will get an accident, leading to personal injury or damage to your truck. Since the truck is a key aspect of your business, keeping it running should be a priority. Thus, we have outlined some of the key aspects of how to navigate an insurance claim and why you need cameras.