When you’re hiring new tow truck drivers, it’s important to find the right people. The driver has to be a good fit for your business so that everyone’s happy – you included. If you don’t hire the right people for the job, your team might not be the amazing group of drivers that you were hoping for. But that’s the question – how do you hire “the right people” to drive for your business? We’ve got a few things for you to keep in mind when you’re hiring tow truck drivers.
Tips for hiring tow truck drivers for your business
1. Be very clear about the job.
Here’s the thing:
Towing can get hectic. It can be grueling work, and it definitely requires a certain type of person. It calls for someone dedicated who doesn’t mind working hard…and doesn’t mind some odd hours.
To make sure that you’re getting the right type of people for the job, you need to be completely clear about what the job entails. This starts with your job description. Be realistic about the requirements and make sure the description accurately reflects the tasks and responsibilities the driver will have.
You need to be honest both in your job description and during the interview. Don’t sugarcoat anything. You want people who are okay with the more difficult aspects of the job and can handle them. By being open and truthful, you’ll spare yourself the headache of hiring someone who quits after two months because the job wasn’t what they expected. So, honesty is the best policy, and it will help you with retaining your best drivers.
2. Explain the pay situation.
It’s important that everyone is on the same page when it comes to the money.
Whether the employee is going to be hourly or paid commission, break everything down and explain how they will be compensated for their work. If there are opportunities for raises or wage increases, let them know.
3. Invest in training.
Training is key. You need to make sure that your drivers have the tools they need to do their job safely. Tell the candidate about your training schedule and what expectations you have. Again, communication is key. Outline what the first few weeks on the job will look like and what happens after training.
Then you actually have to train the employee. Show them that you genuinely want to invest in them and their towing education. Having proper training is essential when it comes to improving safety at your towing business.
4. Go over workplace safety policies and expectations and explain what happens if someone violates them.
Potential hires need to know what your expectations are. Tell them about the workplace safety policies at your business and the consequences that will occur if an employee doesn’t adhere to them.
5. Stick to your word.
Whether it’s the job description, the pay, or training, make sure you’re keeping to your word. Don’t make promises you can’t keep. And the same goes for the consequences of breaking a workplace policy or not meeting expectations – you have to enforce the rules you have in place across the board. If you only hold some people accountable for their actions, it won’t take long for word to get around and for employees to get angry.
6. Understand the candidate’s skill set and attitude.
When you’re interviewing someone, it’s important that you get a sense of their skill set and potential. You also need to think about the candidate’s attitude and personality. Do they have the experience, knowledge, or train-ability you’re looking for?
7. Consider how you’re recruiting.
How are you looking for candidates? You need to cast a wide net and come up with a recruiting strategy so that you get a diverse pool of people. You also need to utilize the recruiting tools that are most likely to help you reach the people you’re looking for.
Hiring the right people for the job isn’t easy. It’s important to take your time and not just hire the first person that seems semi-qualified. Your drivers have a major impact on the cost of your tow truck insurance, so it’s crucial to hire people who will uphold safety and who have the necessary experience.
If you’re looking for tow truck insurance quotes, you’re in the right place. We can help you get a great rate for great coverage. Our agents are experts at tow truck insurance, and we’d be happy to answer any questions you have. If you want to get a quote, all you have to do is fill out our online form or give us a call.
Source:
https://thetowacademy.com/6-ways-to-use-the-interview-to-get-better-employees
