There is a common misconception that all auto insurance policies include towing insurance. If you are a tow truck driver, do not assume your vehicle or your workplace activities will be covered by your regular auto insurance policy. Though such a policy might provide a bit of coverage, this coverage will be limited. The bottom line is you need towing insurance. Here’s why.
A towing business often has several operations, which have to be functioning at optimal levels. These can include operations such as ensuring trucks have sufficient fuel to get to clients in need. However, this sometimes proves to be a challenge, as fuel sometimes runs out, and trucks require refilling. Using traditional techniques, such as cash payment can also compound the issue.
Thus, this guide on fuel cards for towing companies should be an excellent recommendation.
The right software tool can revolutionize practically any company — including those in the towing industry. But what kind of software tools are the best for towing companies? What software can improve upon their resource management? There will always be general customer relationship management (CRM) suites and enterprise resource planning (ERP) software, but there are systems that are specifically tailored for (and useful to) towing companies.
Earning greater profits for your towing business requires an investment of time and money. If you don’t like the sound of that because your budget is tight, take heart. Tow truck marketing can be as simple as making a good first impression. We offer additional tips for tow truck marketing in 2021 below.
Kristina Insley, our Assistant VP and rep from our parent company InsuranceHub, attended the fourth annual Slow Down Move Over Rally held in Alabama on December 6, 2020. InsuranceHub sponsored this event along with five other companies in the transportation industry. The purpose of the rally was to raise awareness of the dangers tow truck drivers face daily and the laws in place to protect them.
Vehicle cameras for tow trucks accommodate drivers in several ways by improving their field of vision, providing an additional level of security, and potentially decreasing tow truck insurance premiums. With many different types of vehicle cameras to choose from, drivers should take time to research the following cameras to decide which one best addresses their needs. Drivers may also save money by asking tow truck insurance agencies if they offer discounts on premiums that include the use of a vehicle camera.
Rearview Backup Cameras for Tow Trucks
Attached to the dashboard nearest to the steering wheel, backup cameras allow drivers to see what is behind them without turning around or craning their necks. Backup cameras significantly improve the amount of control drivers have over a tow truck by allowing them to see what’s in front of them and what’s behind them simultaneously. Even when towing a large vehicle that would normally block the view behind them, drivers using rearview backup cameras will have no difficulty seeing people or small objects at the rear of their truck. Some backup cameras provide images with grids overlaid to further enhance a driver’s ability to judge the locations of objects behind them. For tow truck drivers who do a lot of runs after dark, backup cameras with night vision capability illuminate darker areas with infrared LED light.
Dual-facing Dashboard Recording Cameras
Dashcams record what is happening outside and inside a tow truck while it is parked or in use. Tow truck drivers use recording cameras to capture real-time video of break-ins, accidents or unsafe driver behavior. This evidence is essential for proving insurance claims, accident liability and reasons for firing a reckless driver. Dashcam videos are also time/date-stamped to ensure fleet managers have the appropriate evidence they need when litigating a false claim.
Some tow truck drivers and tow truck fleet owners may benefit from installing hidden dash cams instead of visible dash cams. Circumstances warranting the use of hidden cameras include working in areas where crime is higher than normal, having difficulty in the past finding good drivers or adhering to insurance policy rules that determine the rates of policy payments.
Is It Complicated to Install Vehicle Cameras?
As long as you have the right tools, it’s not hard to install a rearview or dash camera. Most come with instructions and the hardware needed to complete installation (brackets, screws, wiring) but you’ll at least need a drill to make holes through which to mount camera brackets. Backup cameras can be mounted to license plates using a metal bar that sits atop a license plate. The alternative is replacing the license plate frame with one that accommodates the installation of a backup camera. Before purchasing a camera for your tow truck, read the specifications carefully to make sure it can be fitted to your truck’s dimensions and that it does what you want it to do.
Having tow trucks equipped with rearview and dash cameras can help reduce the risk of accidents while avoiding the expense of false claims and theft. Learn more about the benefits of vehicle cameras when it comes to tow truck insurance rates by contacting us today.
Claim disputes are a common issue. You may encounter disagreements over the price of repairs, the extent of damage, and your claim’s scope. Thus, it’s good for you to be informed when it comes to handling such claims if you have a tow truck service.
So, we created this guide for you on how to navigate a claim dispute and why you need cameras.
Problems of a Claim Dispute
Dealing with a claim on your tow truck insurance can bring various challenges to your daily routine. For instance, such issues often drag around for several weeks (or longer), which might mean you won’t have access to your truck during this time.
Plus, you may also fail to get the right compensation. Usually, that happens if you don’t get your facts right or use the right techniques to manage the tow truck insurance issue. You need to be well-informed as a driver so that you can handle such claims smoothly.
4 Tips for Managing Insurance Claims
There are a few key things you can do when you are facing a claim dispute. Below are the useful techniques you can use to navigate through such an issue to ensure you get back in business ASAP:
1. Get in Touch with Your Insurance Company
Usually, a representative or agent helps you to solve the claim. However, if they fail to help, get in touch with the managers of the insurers’ claims. Remember that your insurance company might have a support team where you can submit your complaints. Also, most companies have documents and policies online, which you can use to navigate the claim process.
2. Get Your Facts Right
Send documents and even an email detailing why you are not satisfied with the claim. Remember to include all the useful information in the text. Plus, they might also need your contact information and claim number. You may need anything such as videos, witness statements, evidence of damage, and more to support the claim.
3. Get an Arbitrator to Help
An independent arbitrator with the skills and prowess to handle cases involving disputes can be an excellent recommendation. You can get referrals to arbitrators from an arbitration company such as the American Arbitration Society. However, remember that you may have to part with some fees for this service.
4. Consult your Attorney
You could also benefit from an attorney at this point. It’s always good to have the contacts of a competent attorney with you. Get in touch with the attorney, and explain the accident’s facts and the claim you want to post.
Why You Need Cameras
Installing cameras is important if you are a truck owner. The good thing is that there are many compact cameras, which are easy to install and have large storage capacities.
The key benefit of a camera is that it records your driving activity. In the event of an accident, you can share the video as part of your claims. More so, some insurance companies require that car owners install cameras in automobiles. It can be a good way to avoid claims and settle disputes based on facts.
In case you weren’t convinced to get cameras yet…
You never know when you will get an accident, leading to personal injury or damage to your truck. Since the truck is a key aspect of your business, keeping it running should be a priority. Thus, we have outlined some of the key aspects of how to navigate an insurance claim and why you need cameras.
Trucking is a dangerous industry. There is no getting around that. You’ve got 18-wheelers hurtling down the roads, which they share with much smaller vehicles. Even a smaller truck, like a box truck or a tow truck, is still far heavier than a normal car. And besides, the trucking industry is heavily regulated. Something that I’ve learned in my experience working in transportation insurance is that safety can be the key to success for trucking businesses. There are a few things towing and trucking businesses can do to step up their safety and protect themselves.
So, if you have a tow truck business, you’ve probably heard it time and again: you need the right insurance to protect your business. Towing is a unique industry with a lot of risks, and that’s why having the right coverage is so crucial. There are many different tow truck insurance coverages that work together to protect your business in the event of an accident. We’ll explain how that works by going through a hypothetical accident that occurs within a hypothetical towing business.
Okay, so it’s kind of the worst nightmare of a lot of drivers, whether you’re driving an ordinary car or a tow truck: a deer darts out into the road right in front of you and you can’t help hitting it. Not only is it downright terrifying (and sad for the deer), but a deer can do a lot of damage to a vehicle. So, if you’re cruising along in your tow truck and all of a sudden – wham – you hit a deer, what happens? Are you covered by your tow truck insurance? We’ll explain.